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Product Review of the Omega M 5000DLX Massage Chair

By James Knolan

The Omega massage chair line is known for thorough and comprehensive massage chairs. The Omega M-5000 DLX massage chair is the subject of this product review. We present a review which will rate the M5000 in 5 categories. We also score each category up to 20 points. The scores from each category are totaled to give an overall rating for the massage chair. Here is our evaluation of the Omega M 5000 DLX massage recliner.

Warranty Coverage & Customer Service: We know this is the least exciting subject of our review, but in the long run, one of the more important. Massage chairs are becoming more complex with both computers and more sophisticated movements. Although quality levels are always increasing, things can sometimes just go wrong. What is the warranty coverage for the DLX? Omega provides you with five years of coverage for structure, three years for parts and labor and ninety days of in home field service. This certainly is one of the best warranties in its class. On the service side, Omega is technically competent and issues are resolved quickly. Overall, we give the DLX a 19 for its warranty coverage and customer service.

Comfort & Ergonomics: The purpose of a massage chair is to ease your aches and pains to facilitate relaxation and wellness. To accomplish this, a massage chair needs to be comfortable. Another important element to comfort is ergonomics or how well the chair is designed to fit your body and where key controls are located. The DLX comes in oxide leather which is very comfortable to the touch as well as durable. There are adjustable head and shoulder pillows to support the head and neck. All chair controls are located on the remote control. Everything can be operated from the remote, including changing the music and volume levels. The M-5000 gets an 18 in this category.

Ease of Use: The electronics being incorporated into the devices of today are simply outstanding. There are more and more features available and that is great news for consumers. The challenge, of course, is designing these devices so that one does not need a PHD to use it. We like the DLX from an ease of use perspective. It has a simple design for its remote control. There are single-touch auto massage programs. A clear LCD screen to show what the chair is doing. They also have a hidden panel for all the manual massage adjustment as well as the MP3 player controls. We rate the M-5000 an 18 for ease of use.

Key Features: Here are the two key features of the DLX. The lower body air massage system and the 3 automatic massage programs for the back. The lower body air massage utilizes airbags to massage the buttocks, thighs, calves and feet. The seat massage provides an invigorating massage of the buttocks. The foot wells of the leg rest contain reflexology nodules that gently press up into the feet to stimulate full body relaxation. We mention the 3 automatic massage programs because the actual program sequence of these massages are outstanding. The automatic massages include: neck and shoulders, full back and lower back. What is impressive is the use of many massage techniques beyond the standard kneading and tapping. There are a variety of techniques by use of fast and slow motions that are very comprehensive and very relieving. The DLX gets an 18 for key features

Massage Therapy: Of course, massage therapy is what a massage chair is all about. Here is the run down with the DLX: 5 automatic programs, 4 manual massages, and 4 manual massage back courses. The back courses target the full back, neck and shoulders and lower back. The manual massage functions include finger press, kneading, tapping and combination kneading/tapping. You can adjust the manual massages to 3 levels of intensity. You also get an air massage system for the lower body. The lower body air massage targets the buttocks, thighs, calves and feet. The air compression can be set at either firm or gentle. The airbags have reflexology nodes that provide total body relaxation. We give the DLX an 18 for massage therapy.

If you need deep, penetrating relief, then this is the massage chair for you. Overall, we give it 91/100 points. It comes with an excellent warranty. It is well designed to be simple and easy to use. The air massage system is very soothing for the lower body and the reflexology foot massage is fantastic. The programming of the pre-set programs are simply outstanding. These provide thorough coverage of your back and penetrate deeply to relieve sore muscles. We like the included headphones which enables you to tune out the world and just totally relax. The M-5000 DLX is massage chair that will provide you with massage treatments to meet your long term needs.

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