This product review is going to provide an evaluation of the Sanyo model SR-1000 K massage chair. This is the lowest priced Sanyo model in their product range. We will put this massage recliner through the test of five different categories and rigorously evaluate it. See how the SR-1000 from Sanyo rates.
Warranty Coverage & Customer Service: We know you want to jump right into the features and functions, so we will put this first. The warranty coverage for the SR 1000 is very good for an entry level chair. The reason is Sanyo gives the same warranty for all their chairs. That is positively great for the SR1000. You get the following warranty: 3 years on the roller mechanism, 1 year parts and labor and 1 year of in the field technician service. Customer service is improved with a national call center. We rate this chair a 19 in this category.
Comfort & Ergonomics: Quite simply, a massage chair needs to be comfortable to sit in. We have seen some chairs that could not be used other than when the massage is running. Sanyo has figured this out and the SR1000 is a comfortable chair. The controller is well laid out and easy to figure out. The main power is to the side which takes a short training period to remember. The foot massager takes getting use to flipping out which is somewhat cumbersome. We give this chair a 17 for comfort and ergonomics.
Ease of Use: This is perhaps a category because it is a pet peeve of ours. Let's face it our world is getting more complex and so are the devices in it. It is the responsibility of the maker of these items to keep it simple. We found the remote to have too many steps to get what you want compared to other massage chairs. This was surprising given that it was a Sanyo. But nevertheless, it is what it is. We rate the SR-1000 a 16 for ease of use.
Key Features: There are 2 electronic features integrated into the SR-1000 that just stand out in this chair. There is a physical shape sensor and a stiffness detector. The physical shape sensor detects how your body is positioned in the chair. If you move, then it changes the massage to better target your new position. The stiffness detector is actually based on lie detector technology. It monitors your pulse and sweatiness. We don't know if it knows you are lying! Anyway, somehow it knows where this nervousness originates from and it goes after those areas. The SR1000 earns an 18 for these electronic device features.
Massage Therapy: The SR-1000 comes with automatic and manual massage techniques. The automatic massages are named Recovery and Relax. Relax is a soothing type massage and Recovery is more vigorous for after more strenuous activity. The manual massages come with 3 massage techniques but also have two stretching capabilities. The stretching can be used in combination with the 3 massage techniques. The leg rest is capable to massage both the calves and the feet providing virtually a full body massage capability. The SR1000 earns a 17 for its massage therapy.
So how does the Sanyo SR1000K rate overall? In our review it gets an 87/100 points. We like the warranty and that gives you confidence that it will last. The electronic features are interesting, but they seem to be at the expense of more massage treatments. There are only 2 automatic programs, which seem a bit light compared to other massage chairs. The look of the chair is a little different, because the main power is located on the side. The aesthetics are nice otherwise. This is an interesting massage chair and is worth checking out.
Warranty Coverage & Customer Service: We know you want to jump right into the features and functions, so we will put this first. The warranty coverage for the SR 1000 is very good for an entry level chair. The reason is Sanyo gives the same warranty for all their chairs. That is positively great for the SR1000. You get the following warranty: 3 years on the roller mechanism, 1 year parts and labor and 1 year of in the field technician service. Customer service is improved with a national call center. We rate this chair a 19 in this category.
Comfort & Ergonomics: Quite simply, a massage chair needs to be comfortable to sit in. We have seen some chairs that could not be used other than when the massage is running. Sanyo has figured this out and the SR1000 is a comfortable chair. The controller is well laid out and easy to figure out. The main power is to the side which takes a short training period to remember. The foot massager takes getting use to flipping out which is somewhat cumbersome. We give this chair a 17 for comfort and ergonomics.
Ease of Use: This is perhaps a category because it is a pet peeve of ours. Let's face it our world is getting more complex and so are the devices in it. It is the responsibility of the maker of these items to keep it simple. We found the remote to have too many steps to get what you want compared to other massage chairs. This was surprising given that it was a Sanyo. But nevertheless, it is what it is. We rate the SR-1000 a 16 for ease of use.
Key Features: There are 2 electronic features integrated into the SR-1000 that just stand out in this chair. There is a physical shape sensor and a stiffness detector. The physical shape sensor detects how your body is positioned in the chair. If you move, then it changes the massage to better target your new position. The stiffness detector is actually based on lie detector technology. It monitors your pulse and sweatiness. We don't know if it knows you are lying! Anyway, somehow it knows where this nervousness originates from and it goes after those areas. The SR1000 earns an 18 for these electronic device features.
Massage Therapy: The SR-1000 comes with automatic and manual massage techniques. The automatic massages are named Recovery and Relax. Relax is a soothing type massage and Recovery is more vigorous for after more strenuous activity. The manual massages come with 3 massage techniques but also have two stretching capabilities. The stretching can be used in combination with the 3 massage techniques. The leg rest is capable to massage both the calves and the feet providing virtually a full body massage capability. The SR1000 earns a 17 for its massage therapy.
So how does the Sanyo SR1000K rate overall? In our review it gets an 87/100 points. We like the warranty and that gives you confidence that it will last. The electronic features are interesting, but they seem to be at the expense of more massage treatments. There are only 2 automatic programs, which seem a bit light compared to other massage chairs. The look of the chair is a little different, because the main power is located on the side. The aesthetics are nice otherwise. This is an interesting massage chair and is worth checking out.
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